Payment/Refund/Cancellation Policy
Refund and Cancellation Policy:
We understand that plans can change. Our goal is to offer flexibility, but we ask that you please review the following guidelines regarding cancellations, rescheduling, and refunds to help us serve all patients efficiently. Appointment bookings and payments are subject to the terms specified in our Refund and Cancellation Policy."
If you need to cancel or reschedule your appointment, please do so at least 24 hours in advance to receive a full refund. Cancellations made within 24 hours may be subject to a fee or forfeit the full appointment fee. If you are unable to attend an appointment due to an emergency, please contact us as soon as possible. Refunds on services rendered, are issued only under specific conditions outlined in this policy. if you are dissatisfied with a service or believe you have been charged incorrectly, please reach out within 5 days of the service date, and we will review your request.
No Show Policy:
Failure to show up for your scheduled appointment without prior notice will result in a 50% fee to cover the costs associated with the missed appointment. This fee will be charged to the payment method used at the time of booking.
Financial Policy:
At Nurturing Health, LLC. we strive to be transparent when it comes to financial matters. Therefore, all services are due for payment at the time they are rendered. We accept most major credit cards and debit cards.
Insurance and Billing:
Nurturing Health, LLC. does NOT ACCEPT ANY INSURANCE. Therefore, if you have MEDICAID AND/OR MEDICARE, you MUST NOT book an appointment with us. By law, it is a violation for us to provide services to anyone who has MEDICAID or MEDICARE. If you fail to divulge this information, you will be held liable for any legal fees associated with Medicaid and/or Medicare. Please verify your insurance details before your appointment to avoid confusion. In addition, you will be required to sign a form that you do NOT have MEDICAID or MEDICARE before the appointment.
We reserve the right to modify these policies at any time.